Getting Started: How to Get the Most Value with ToolHound
So you are a new user of the ToolHound management system. Congratulations! … Now what do you do?
Here are some tips to help you get started and make sure you get the most benefit from your investment.
- Create a spreadsheet of all the tools and equipment to be tracked. Visit the ToolHound Learning Center for step-by-step instructions on how to import data.
- Customize the software tool to fit your operational procedures. With ToolHound, your personnel don’t have to change the way they work to fit the software.
- Determine which training method works best for you: onsite training or web-based. Onsite training typically requires 2 days. Web-based training is provided in 2-hour sessions; requiring up to 5 sessions, depending on how many modules are used.
- Call ToolHound tech support for help if you get stuck, or visit the online help center. You can follow a link to the help center directly from within ToolHound 5.
- Be sure to attend the upcoming ToolHound 2013 User Conference November 17-19 to participate in computer labs and hands-on tutorials, attend educational seminars and network with other uers.
We strongly recommend getting all of your personnel trained within the first month of adopting the system. If your staff is not properly trained, it’s likely that use of the system will decrease over time.
In addition, don’t forget to schedule follow-up training sessions as new staff are hired. These sessions also offer existing users an opportunity to learn more advanced features and techniques.
“The ToolHound onsite training was very useful because it helped me get a feel for how best to use the system for my company. There are several ways to set up tracking, and different companies need different types of reports,” said Matt McGinnis, area equipment coordinator for CB&I, a leading engineering firm serving clients in the energy and government markets.
We are pleased to offer both training and tech support online and in person as we strive to meet our customers’ individual needs. Don’t hesitate to contact us with any questions or comments; we appreciate your feedback.